Shipping & Delivery Policy
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Domestic Shipping Policy
Shipment processing times
All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.
Shipping rates & delivery estimates
Shipping charges for Your Orders will be calculated and displayed at checkout.
Orders estimated delivery time varies between 2-5 business days. Overnight delivery is only available for Orders with delivery addresses within the city of Mumbai.
Delivery delays can occasionally occur.
Damages
D-Alive is only liable for any products damaged or lost during shipping if reported within 24 hours of delivery. If You received Your Order damaged, please contact us on admin@d-alive.in to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
For any other details about our shipping and delivery policy, please contact us on admin@d-alive.in
Cancellation by Site / Customer
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Customers cannot cancel any order once placed on the website and no returns unless the product is damaged during transit.